User Manual

1. Create and access your account

1. Choose Register and enter the requested account information, or choose Sign in if you already have an account.
2. Check your email for the verification message and follow its instructions. If you cannot find it, check your spam folder and request another verification email from the verification page.
3. After verification, sign in to access the customer home page, menu, cart, checkout, order history, and profile.
4. If you forget your password, use Forgot password on the sign-in page and follow the reset instructions sent to your account.

2. Browse and choose products

Open Menu to see available products. Use the category links to narrow the list, the search box to look for a product name, and the price filters when you want to limit the displayed range. Clear filters to return to the full menu.

Select a product to view its details, listed price, description, and available stock. Product availability can change; an item with no remaining stock cannot be added.

1. On the product card or details page, choose a quantity.
2. Select Add to cart. A success message confirms that the item was added.
3. Repeat for any other products you want to order, then open the cart from the navigation bar.

3. Review your cart and check out

Check each item name, unit price, quantity, and line total. Change a quantity using the plus/minus controls or the quantity field. Remove one item with its remove control, or use Clear Cart to remove all items.

1. Select the items you want to include in this checkout, then choose Proceed to Payment.
2. Choose Pickup or Delivery.
3. For delivery, select the available location options and enter the delivery address. You may share your current location to add a map pin; location sharing is optional.
4. Review the displayed delivery fee and order total before continuing.
5. To schedule ahead, choose a future pre-order date. Leave the date blank for the earliest available preparation.

4. Choose a payment method and submit

On the payment page, enter the requested name and phone number, then select one of the payment methods currently shown. Available transfer account details are displayed on that page, so use those instructions rather than relying on saved or old account numbers.

1. Double-check the order number and total displayed on the payment page.
2. Provide the requested payment details. Upload proof for a transfer method when required.
3. Submit the form once. Wait for it to finish and avoid refreshing or resubmitting while it is processing.
4. Keep your order number; use it to find the matching entry in your order history.

5. Check order history and tracking

Open My Orders in your account menu or Orders in the mobile navigation. Your order history shows order numbers, dates, and the status recorded by the bakery.

• Pending: waiting for the bakery to review or confirm the order.
• Accepted: the order has been accepted and is being prepared or handled for delivery.
• Rejected: the order was not accepted. Contact support if you need clarification.
• Delivered: the order is marked as completed.

Choose an order number or View tracking to open its details. Delivery route information may be shown when rider/customer location data and the directions service are available; it may not be available for every order or at every stage.

After an order is delivered, the order page may provide a review form. Submit a rating from 1 to 5 and an optional comment, then save your review.

6. Keep your profile and preferences up to date

Open My Profile to review your account details. Keep your phone number and address current, especially if you use delivery. Some account fields may depend on how your account was created.

Open Settings to manage the preference switches available in your account, including profile visibility and notification preferences. Save your changes and look for the success message.

Use the password change page to update a password you know. If you cannot sign in, use the password recovery flow instead.

7. Get help and solve common issues

For general product questions or help navigating the site, use the bakery assistant bubble or the Contact Support button. Information submitted through the contact form should be accurate and should not include passwords or payment credentials.